<h1>Logging In</h1>Families gain access through their account email and a secure code generated by Cadence Calendar. Once logged in, they will only see information connected to their family’s account and students. If portal access is disabled, families will be redirected back to the homepage<hr><h1>Teacher Information</h1>At the top of the portal, families can view:<ul class="accent-bullets"><li>Teacher Name &amp; Email</li><li>Profile Photo (if enabled in settings)</li><li>A button to Contact the Teacher directly through a simple form.</li></ul><hr><h1>Account Details</h1>The Account section lists family contact information:<ul class="accent-bullets"><li>Primary Contact (the main billing/communication person)</li><li>Secondary Contact (if provided)</li></ul>If enabled by the teacher, families can also edit contact details directly from the portal.<hr><h1>Student Profiles</h1>Each student under the account appears with:<ul class="accent-bullets"><li>Name and contact info (email and phone)</li><li>Default billing details (per-lesson or fixed rate, if enabled by the teacher)</li></ul>Teachers may also allow families to update student details directly from the portal.<hr><h1>Schedule</h1>The Schedule tab shows:<ul class="accent-bullets"><li>Next Lesson: date, time, and location in the teacher’s timezone.</li><li>A Cancel Lesson button (if allowed by the teacher and within the cancellation policy window).</li><li>Past Lessons, with a searchable, filterable lesson history.</li></ul>This helps families clearly see what’s coming up and review attendance.<hr><h1>Notes</h1>If enabled, families can view lesson notes added by the teacher.<ul class="accent-bullets"><li>Notes are organized per student.</li><li>Each note shows a created date and can be expanded to read the full text.</li><li>A “See More” button loads additional notes if there are many.</li></ul><hr><h1>Invoices</h1>The portal displays both unpaid and paid invoices, depending on teacher preferences:<ul class="accent-bullets"><li>Unpaid Invoices: Families can review details, including due dates, amounts, and online payment options (if enabled).</li><li>Paid Invoices: A full history of invoices already settled.</li></ul><hr><h1>Payments</h1>If enabled, families can view a complete transaction history (charges, payments, and adjustments).<hr><h1>Security &amp; Sign Out</h1>Families can sign out securely at any time. The portal will also automatically redirect if login credentials are invalid.<hr><blockquote>The Account Portal is designed to give families transparency into schedules, billing, and notes—while giving teachers full control over what’s visible.</blockquote>

Accounts

Account portal

Overview

Import students

Get started

Add a new student

Change student status

Delete a student

Default Lesson Price and Duration

Recording attendance

Students

Add a new group

What is a group

Add a new student to a group

Remove a student from a group

Delete a group

Groups

Enable two-way sync with Google Calendar

External Calendar Feed

Interacting with Events in the Calendar

Calendar Toolbar and Search Bar

Change timezone

Calendar

Add a new lesson

Group lessons

Updating a lesson

Deleting a lesson

Online lessons

Lessons

Add a note

Updating a note

Deleting a note

Sharing notes

Notes

Email Preset List

Message history

Custom Emails

Messages

What is an event

Add an event

Event income

Events

Account balance

Teacher Preferences 

Student Sign-Up Form

Create an invoice

How invoice amounts are calculated

Sending invoices

Invoice reminders

Invoices

View transaction history

Transactions

Connect to Stripe

Connect to Calendly

Integrations

Profile settings

Calendar settings

Email templates

Settings

Docs

Cadence Calendar