Cadence Calendar
Cadence Calendar
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Welcome to Cadence Calendar

A polished getting-started overview of Cadence Calendar, the major areas in the app, and what users can do in each one.

Import students

This article explains the process of importing students into Cadence Calendar from a spreadsheet

Timezones: set, change, and how Cadence Calendar uses them

Learn how Cadence Calendar uses your saved timezone across the app, including the calendar page and newly created items.

Search and create anything

Help and support

Students

Add a new student

This article explains how to add a new student to Cadence Calendar.

Change student status

In Cadence Calendar, student status helps you keep track of which students are actively taking lessons, which are no longer active, and which are pending approval.

Delete a student

This article explains how to delete a student.

Default Lesson Price and Duration

Cadence Calendar makes it easy to set default lesson pricing and duration for each student so you don’t have to re-enter the same details every time.

Recording attendance

This guide explains each attendance status, how it affects billing, and how to use the Attendance form to update many lessons quickly.

Export students

This article explains how to export student data.

Appointments

How to create appointments in Cadence Calendar

A complete, step-by-step guide to creating appointments and appointment types in Cadence Calendar, including every form field and what it does.

Appointment landing page

Explain what the appointment landing page is for and how families use it to book a time.

Calendar

Enable two-way sync with Google Calendar

This article explains how to connect your Google Calendar to enable two-way sync.

External Calendar Feed

External feeds let you subscribe to your Cadence Calendar schedule in your preferred calendar app, such as Google Calendar or Apple Calendar.

Interacting with Events in the Calendar

This article explains how to view, edit, and manage lessons or events directly from the Cadence Calendar.

Calendar Toolbar and Search Bar

This article explains how to use the Calendar Toolbar and Search Bar to navigate your schedule and quickly find lessons in Cadence Calendar.

Managing Conflicts with Time Blocks

This article explains how to create time blocks to manage schedule conflicts.

Lessons

Add a new lesson

This article explains how to add a new lesson.

Group lessons

This article explains how to create lessons with multiple attendees at the same time.

Updating a lesson

This article explains how to update a lesson.

Deleting a lesson

This article explains how to delete a lesson.

Online lessons

This article explains online lesson information.

Groups

Add a new group

This article explains how to add a new group.

What is a group

Add a new student to a group

This article explains the different ways you can add a new student to a group.

Remove a student from a group

This article explains how to remove a student from a group.

Delete a group

This article explains how to delete a group.

Notes

Add a note

How to add a note

Updating a note

How to update a note

Deleting a note

How to delete a note

Sharing notes

How to share a note

Messages

Email Preset List

This article explains what are email presents and how to use them.

Message history

Message History in Cadence Calendar gives you a record of the messages sent from your account, helping you keep track of communication with students, families, and contacts.

Custom Emails

This article explains how to the availability of custom emails.

Events

What is an event

This article explains what an event is in Cadence Calendar

Add an event

This article explains how to add and update an event.

Event income

How event income is tracked in Cadence Calendar

Accounts

Overview

A polished overview of the Accounts area, including balances, billing tools, portal settings, auto-pay, and recurring charges.

How families pay online

How families use invoice links, account payment pages, and Auto-Pay in Cadence Calendar.

Auto-Pay

Set up a monthly recurring payment for a family account and manage the Stripe subscription from the account page.

Account balance

Understand how the account balance is built from charges, payments, recurring charges, and auto-pay activity.

Teacher Preferences

Setting up account portal preferences

Student Sign-Up Form

Explaining the student sign-up form

Account Portal

Calendar and lessons

View past and upcoming lessons, cancel when allowed, and book open appointment slots if your teacher shares them.

Notes

Read lesson notes that your teacher shares, grouped by student and by note type.

Documents

Open shared files for your family account, and download the ones your teacher allows.

Settings

Manage your calendar feed and SMS reminder preferences from the portal settings page.

Your account

See your family contact details, students, and next lesson from the account home page.

Invoices and payment history

Review unpaid and paid invoices, see payment history, and understand how Auto-Pay changes what appears here.

Log in to your account portal

Use your family email and account code to sign in, and learn why portal access must be enabled by your teacher.

Invoices

Create an invoice

Create and manage invoices while accounting for recurring charges, payments, and zero-dollar invoices.

How invoice amounts are calculated

Explain how invoice balances are built, including previous balance, new charges, recurring charges, payments, and zero-dollar invoices.

Sending invoices

A detailed walkthrough of sending invoices from the Invoices page, including filtering, selecting accounts, sending in bulk, and reviewing outcomes.

Invoice reminders

A detailed guide to sending invoice reminders, including when to use them, how to send them from the invoice card or in bulk, and what to expect after they are sent.

Auto-charge invoices with a saved card

Transactions

Recurring Charges

Create finite or indefinite recurring charge templates and manage how charges are generated over time.

Charges and payments explained

Understand the difference between charges, payments, recurring charges, and auto-pay activity.

View transaction history

Use transaction history to filter charges and payments, review details, and track recurring or auto-pay activity.

Integrations

Connect to PayPal

Connect PayPal to accept online payments for invoices and family account balances.

Connect to Stripe

Connect Stripe to take appointment payments, add online payment links to invoices, and collect online payments from families.

Connect to Calendly

How to connect to Calendly in Cadence Calendar

Documents

How to upload a document

You can upload lesson materials, practice sheets, recordings, and other resources directly to your Documents page so students always have access to what they need.

Settings

Invoices and billing settings

Explain invoice presentation, payment options, and auto-invoicing controls for recurring billing workflows.

Calendar settings

Explain calendar view preferences and Google Calendar integration controls that shape scheduling behavior.

Third-party payers and billing entities

Explain how third-party payer settings support invoicing for schools, scholarship programs, and other outside billing entities.

Grade Automation

Explain how grade-level automation keeps student grade progression current each year.

Account portal and sign-up form settings

Explain how account portal access and sign-up form settings shape the family experience and onboarding flow.

Integrations settings

Explain how integrations connect Cadence Calendar to payments, calendars, communications, and scheduling tools.

Profile and personal settings

Explain the purpose of profile and personal settings, including identity, timezone, and profile photo configuration.

Email settings and communication templates

Explain how email settings support Gmail delivery and communication templates for reminders and billing.

Branding and logo settings

Explain logo and branding settings that control how invoices and the account portal present your business identity.

Profile settings

How to update profile settings

Calendar settings

View available calendar settings in Cadence Calendar

Email templates

How to customize email templates in Cadence Calendar

Policies

Redeem a discount code

Subscriptions

Manage your subscription

Open the profile menu to review your plan, billing details, and subscription options.

Organization subscription

Organization admins can manage the organization plan, members, billing, and organization settings from the profile panel.

Referral program

Organizations

Organization permissions: admins and members

Understand what organization admins can change and what organization members can access in Cadence Calendar.

Organization dashboard

How organization admins and managers can use the dashboard to monitor schedules, billing, staffing, and upcoming work.

Organization calendar

How organizations can use the calendar to coordinate lessons, appointments, staff schedules, and recurring events.

Organization payroll

How organizations can use payroll tools in Cadence Calendar to review pay information, track work, and keep payment processes organized.

Managing the organization

How organization leaders can manage settings, team access, and day-to-day operations in Cadence Calendar.

Organization tasks

How organizations can use tasks to assign work, track follow-up, and keep operations moving across the team.

Organization directory

How organizations can use the directory to find contacts, staff, students, and important account information quickly.

Workflows

Workflow overview

Explain what workflows are, how they work, the supported workflow types, timing rules, recipients, account targeting, and best practices for using automations in Cadence Calendar.

Text lesson reminder workflows

Explain how to create and use text lesson reminder workflows, including setup steps, message tips, and the benefits of SMS-based automation.

Email invoice overdue notice workflows

Explain how to create and use email invoice overdue notice workflows, including setup steps, message guidance, and the benefits of automating overdue follow-up.

Email invoice due soon reminder workflows

Explain how to create and use email invoice due soon reminder workflows, including setup steps, message guidance, and the business benefits of proactive billing reminders.

Email lesson reminder workflows

Explain how to create and use email lesson reminder workflows, including setup steps, configuration fields, and the benefits of automating lesson reminders.

Business Reports

Expense Summary

Review expense entries by category, excluding mileage, with totals and itemized rows.

Revenue Summary

Review recorded income from payments and paid events, broken down by month or for the full year.

Profit and Loss Statement

Compare recorded revenue and expenses to see net profit or loss for a selected period.

Outstanding Invoices

See unpaid, overdue, partial, and sent invoices that still have a balance due.

Mileage Tracking

Review mileage expense entries with monthly totals, trip counts, and detailed vehicle and destination rows.

Tax Summary

Review yearly income, expenses, mileage, and estimated tax planning data in one place.

Estimated Quarterly Tax Report

Estimate quarterly tax payments using recorded income, expected charges, expenses, and event activity.

Tax Filing Preparation

Gather year-end income, expenses, mileage, and 1099-style revenue breakdowns for Schedule C prep.