Attendance status types & billing impact

• Present ($)

  The student attended. Billable. A charge will be included in invoices based on the lesson’s price.

• Absent ($)

  The student did not attend, but your policy bills for the time. Billable.

• Absent (Not Billable)

  The student did not attend and you are not charging. Non-billable (no transaction added to invoices).

• Cancelled

  The lesson was cancelled and not charged. Non-billable (no transaction added to invoices).

• Unrecorded ($)

  No status has been set yet. Treated as billable by default when generating invoices—use this only temporarily and be sure to update before invoicing.

Note: “Non-billable” statuses (Absent – Not Billable, Cancelled) mean no transaction will be included on invoices for that lesson.

Using the Attendance form

1. Open the Attendance page

   You’ll see your upcoming lessons grouped by date and then by lesson event (handy for group lessons).

2. Mark All (bulk update)

   Use the Mark All dropdown at the top to apply a single status to every listed lesson (e.g., mark all as Present). You can still adjust individual lessons afterward.

3. Update individual lessons

   Each student/lesson row has its own Attendance selector. Choose the correct status (Present, Absent $/Not Billable, Cancelled, Unrecorded).

4. Save

   Click Save to apply updates. Your changes will reflect in billing: billable statuses create/keep transactions; non-billable statuses remove them from invoices.

Attendance in the Account Portal

Families can also interact with attendance through the Account Portal:

• Cancellations: If you’ve enabled cancellations in your settings, families can cancel lessons directly from their portal.

• Custom Cancellation Window: You can configure how far in advance a cancellation must be made (for example, 24 hours before the lesson). Cancellations outside this window will not be allowed.

• When a student or parent cancels a lesson, it will automatically update the attendance record to Cancelled (Not Billable).

Tips & best practices

• Aim to finalize before invoicing: Leaving lessons as Unrecorded will make them billable by default on invoices. Update to a non-billable status if you don’t intend to charge.

• Group lessons: Update per attendee; each student in a group can have a different attendance outcome.

• Policy clarity: Decide when to use Absent ($) vs Absent (Not Billable) so invoices match your studio policy.