<h1>Attendance status types &amp; billing impact</h1><ul class="accent-bullets"><li>Present ($)The student attended. Billable. A charge will be included in invoices based on the lesson’s price.</li><li>Absent ($)The student did not attend, but your policy bills for the time. Billable.</li><li>Absent (Not Billable)The student did not attend and you are not charging. Non-billable (no transaction added to invoices).</li><li>CancelledThe lesson was cancelled and not charged. Non-billable (no transaction added to invoices).</li><li>Unrecorded ($)No status has been set yet. Treated as billable by default when generating invoices—use this only temporarily and be sure to update before invoicing.</li></ul><blockquote>Note: “Non-billable” statuses (Absent – Not Billable, Cancelled) mean no transaction will be included on invoices for that lesson.</blockquote><hr><h1>Using the Attendance form</h1><ol class="steps-list"><li>Open the Attendance pageYou’ll see your upcoming lessons grouped by date and then by lesson event (handy for group lessons).</li><li>Mark All (bulk update)Use the Mark All dropdown at the top to apply a single status to every listed lesson (e.g., mark all as Present). You can still adjust individual lessons afterward.</li><li>Update individual lessonsEach student/lesson row has its own Attendance selector. Choose the correct status (Present, Absent $/Not Billable, Cancelled, Unrecorded).</li><li>SaveClick Save to apply updates. Your changes will reflect in billing: billable statuses create/keep transactions; non-billable statuses remove them from invoices.</li></ol><h1>Attendance in the Account Portal</h1>Families can also interact with attendance through the Account Portal:<ul class="accent-bullets"><li>Cancellations: If you’ve enabled cancellations in your settings, families can cancel lessons directly from their portal.</li><li>Custom Cancellation Window: You can configure how far in advance a cancellation must be made (for example, 24 hours before the lesson). Cancellations outside this window will not be allowed.</li><li>When a student or parent cancels a lesson, it will automatically update the attendance record to Cancelled (Not Billable).</li></ul><hr><h1>Tips &amp; best practices</h1><ul class="accent-bullets"><li>Aim to finalize before invoicing: Leaving lessons as Unrecorded will make them billable by default on invoices. Update to a non-billable status if you don’t intend to charge.</li><li>Group lessons: Update per attendee; each student in a group can have a different attendance outcome.</li><li>Policy clarity: Decide when to use Absent ($) vs Absent (Not Billable) so invoices match your studio policy.</li></ul>

Students

This guide explains each attendance status, how it affects billing, and how to use the Attendance form to update many lessons quickly.

Recording attendance

Overview

Import students

Get started

Add a new student

Change student status

Delete a student

Default Lesson Price and Duration

Creating & Managing Appointments

Appointments

Enable two-way sync with Google Calendar

External Calendar Feed

Interacting with Events in the Calendar

Calendar Toolbar and Search Bar

Change timezone

Using time blocks to prevent schedule conflicts

Calendar

Add a new lesson

Group lessons

Updating a lesson

Deleting a lesson

Online lessons

Lessons

Add a new group

What is a group

Add a new student to a group

Remove a student from a group

Delete a group

Groups

Add a note

Updating a note

Deleting a note

Sharing notes

Notes

Email Preset List

Message history

Custom Emails

Messages

What is an event

Add an event

Event income

Events

Account balance

Account portal

Teacher Preferences 

Student Sign-Up Form

Accounts

Create an invoice

How invoice amounts are calculated

Sending invoices

Invoice reminders

Invoices

View transaction history

Transactions

Connect to Stripe

Connect to Calendly

Integrations

How to upload a document

Documents

Profile settings

Calendar settings

Email templates

Settings

Docs

Cadence Calendar