Attendance status types & billing impact

• Present ($)

  The student attended. Billable. A charge will be included in invoices based on the lesson's price.

• Absent ($)

  The student did not attend, but your policy bills for the time. Billable.

• Absent (Not Billable)

  The student did not attend and you are not charging. Non-billable (no transaction added to invoices).

• Cancelled

  The lesson was cancelled and not charged. Non-billable (no transaction added to invoices).

• Unrecorded ($)

  No status has been set yet. Treated as billable by default when generating invoices, use this only temporarily and be sure to update before invoicing.

Note: "Non-billable" statuses (Absent - Not Billable, Cancelled) mean no transaction will be included on invoices for that lesson.

Using the Attendance form

1. Open the Attendance page

   You'll see your upcoming lessons grouped by date and then by lesson event (handy for group lessons).

2. Mark All (bulk update)

   Use the Mark All dropdown at the top to apply a single status to every listed lesson (e.g., mark all as Present). You can still adjust individual lessons afterward.

3. Update individual lessons

   Each student/lesson row has its own Attendance selector. Choose the correct status (Present, Absent $/Not Billable, Cancelled, Unrecorded).

4. Save

   Click Save to apply updates. Your changes will reflect in billing: billable statuses create/keep transactions; non-billable statuses remove them from invoices.

Note: When you open the Attendance page without picking a specific date, lessons that already have attendance recorded are hidden from the list, so you only see what still needs to be marked. Pick a specific date to see every lesson for that day, including ones you already submitted.

Attendance and Google Calendar sync

If you have two-way sync with Google Calendar enabled, updating attendance can also update the matching event on your Google Calendar:

• Marking everyone in a lesson event as Cancelled: If every student on a lesson event (including all attendees of a group lesson) is marked Cancelled, Cadence Calendar automatically marks the corresponding event as cancelled on your Google Calendar.

• Restoring an active status: If you later change any attendee's status back to something other than Cancelled and the lesson event no longer has a Google Calendar event, Cadence Calendar automatically recreates the event on your Google Calendar.

Attendance in the Account Portal

Families can also interact with attendance through the Account Portal:

• Cancellations: If you've enabled cancellations in your settings, families can cancel lessons directly from their portal.

• Custom Cancellation Window: You can configure how far in advance a cancellation must be made (for example, 24 hours before the lesson). Cancellations outside this window will not be allowed.

• When a student or parent cancels a lesson, it will automatically update the attendance record to Cancelled (Not Billable).

Cancelled lessons and Google Calendar sync

If you have two-way sync with Google Calendar enabled, marking a lesson as Cancelled also cancels the corresponding event on your Google Calendar instead of leaving it active.

• For a group lesson event, the Google Calendar event is only cancelled once every student attending that lesson event has an attendance status of Cancelled.

• If the Google Calendar event for a lesson was already removed on the Google side, Cadence Calendar recognizes that all attendees are cancelled and will not recreate or delete the lesson record when it later receives that removal notification.

Tips & best practices

• Aim to finalize before invoicing: Leaving lessons as Unrecorded will make them billable by default on invoices. Update to a non-billable status if you don't intend to charge.

• Group lessons: Update per attendee; each student in a group can have a different attendance outcome.

• Policy clarity: Decide when to use Absent ($) vs Absent (Not Billable) so invoices match your studio policy.