Stripe is the payment processor Cadence Calendar uses for online payments. When Stripe is connected, Cadence can send families to Stripe Checkout for paid appointments, show online payment options on invoices, accept Stripe payments from family payment pages, and auto-charge invoices using a card a family has saved on file.
This arti article is fle is for teachers ar teachers and orgad organization admins who want to accization admins who want to accept online ne paymayments in Cadence Calendar.nts in Cadence Calendar.
Only the teacher account owner or an organization admin can manage the Stripe integration.
When Stripe is connected, Cadence Calendar can use it in three main places:When Stripe is connected, Cadence Calendar can use it in four main places:
paid appointment bookings
invoice payment links
family account payment pages
Stripe does not replace Cadence Calendar’s billing records. It only handles the payment step. After Stripe confirms a payment, Cadence Calendar records the result in the app.
Go to Settings > Integrations > Stripe.
Click Connect.
Complete the Stripe onboarding flow.
Enter or verify your business details.
Add a bank account in Stripe.
Make sure charges and payouts are enabled.
Return to Cadence Calendar and confirm your Stripe account shows as connected.
If the connection is incomplete, online payments may not be available yet.
Some appointment types require payment before the booking is completed.
When that is turned on:
the booking page sends the family to Stripe Checkout
the booking is only completed after Stripe confirms the payment
if Stripe is not connected or not fully enabled, the paid appointment cannot be completed
If you choose to pass Stripe processing fees to the family, Cadence Calendar increases the charged amount to cover Stripe’s fee.
When Stripe is connected, invoice settings can include an online payment link.
That means:
invoices can include a pay-now link
invoice reminders can include the same payment option
unpaid invoices can be paid directly from the invoice payment page when Stripe is available
After Stripe confirms the payment, Cadence Calendar marks the invoice as paid and records the payment in the account history.
Families can also use Stripe from the family payment page for account credit payments.
On that page:
the family enters the amount to pay
Stripe is shown as a payment option when it is available
the payment is recorded as an account transaction after Stripe confirms it
If Stripe fees are passed to families, the amount shown on the page reflects the extra processing cost.
After Stripe confirms payment:
appointment bookings that required payment are finalized
invoice balances are updated
account payment records are saved in Cadence Calendar
the payment appears in the related account or invoice history
Stripe is the payment processor. Cadence Calendar stores the billing record.
If you disconnect Stripe:
invoice payment links stop using Stripe
unpaid invoices will no longer be payable through Stripe
appointment types that require payment will not be able to complete the booking flow until Stripe is connected again
you can reconnect Stripe later from the same page
If a payment option is missing, check these first:
Stripe is connected
charges are enabled in Stripe
payouts or onboarding are complete
the invoice or appointment actually requires online payment
the family is using a page that supports online payments
Connect to PayPal
How families pay online
Organization permissions: admins and members
Create an invoice
Invoice reminders
paid appointment bookings
invoice payment links
family account payment pages
auto-charging invoices for accounts with a saved card
Stripe does not replace Cadence Calendar’s billing records. It only handles the payment step. After Stripe confirms a payment, Cadence Calendar records the result in the app.
Go to Settings > Integrations > Stripe.
Click Connect.
Complete the Stripe onboarding flow.
Enter or verify your business details.
Add a bank account in Stripe.
Make sure charges and payouts are enabled.
Return to Cadence Calendar and confirm your Stripe account shows as connected.
If the connection is incomplete, online payments may not be available yet.
Some appointment types require payment before the booking is completed.
When that is turned on:
the booking page sends the family to Stripe Checkout
the booking is only completed after Stripe confirms the payment
if Stripe is not connected or not fully enabled, the paid appointment cannot be completed
If you choose to pass Stripe processing fees to the family, Cadence Calendar increases the charged amount to cover Stripe’s fee.
When Stripe is connected, invoice settings can include an online payment link.
That means:
invoices can include a pay-now link
invoice reminders can include the same payment option
unpaid invoices can be paid directly from the invoice payment page when Stripe is available
After Stripe confirms the payment, Cadence Calendar marks the invoice as paid and records the payment in the account history.
Families can also use Stripe from the family payment page for account credit payments.
On that page:
the family enters the amount to pay
Stripe is shown as a payment option when it is available
the payment is recorded as an account transaction after Stripe confirms it
If Stripe fees are passed to families, the amount shown on the page reflects the extra processing cost.
Once an account has saved a card with Stripe, you can turn on auto-charge when you create an invoice for that account. Cadence Calendar creates a matching invoice in Stripe and charges the saved card automatically, without the family needing to click a payment link.
The account page shows whether a card is on file and tracks the status of any invoices that were auto-charged, including failed attempts and the next scheduled retry. See Auto-charge invoices with a saved card for details.
After Stripe confirms payment:
appointment bookings that required payment are finalized
invoice balances are updated
account payment records are saved in Cadence Calendar
the payment appears in the related account or invoice history
Stripe is the payment processor. Cadence Calendar stores the billing record.
If you disconnect Stripe:
invoice payment links stop using Stripe
unpaid invoices will no longer be payable through Stripe
appointment types that require payment will not be able to complete the booking flow until Stripe is connected again
saved cards can no longer be used to auto-charge invoices until Stripe is reconnected
you can reconnect Stripe later from the same page
If a payment option is missing, check these first:
Stripe is connected
charges are enabled in Stripe
payouts or onboarding are complete
the invoice or appointment actually requires online payment
the family is using a page that supports online payments
Connect to PayPal
How families pay online
Organization permissions: admins and members
Create an invoice
Invoice reminders
Auto-charge invoices with a saved card
