Connect to PayPal

PayPal lets Cadence Calendar accept online payments from families. When it is connected, families can choose PayPal on supported payment pages.

Who this is for

This article is for teachers and organization admins who want to accept PayPal payments in Cadence Calendar.

Only the teacher account owner or an organization admin can manage the PayPal integration.

What PayPal does in Cadence Calendar

When PayPal is connected, Cadence Calendar can use it for:

• invoice payments
• family account credit payments

PayPal is not used for appointment bookings that require payment. Those bookings use Stripe.

How to connect PayPal

1. Go to Settings > Integrations > PayPal.
2. Click Connect PayPal.
3. Authorize the connection in PayPal.
4. Return to Cadence Calendar and confirm the PayPal account details appear.

Cadence Calendar stores the PayPal email address and merchant identifier that PayPal returns during setup.

How PayPal is used for invoices

If PayPal is connected, the invoice payment page can show PayPal as a payment option.

That means families can:

• open the payment link from an invoice
• choose PayPal if it is available
• complete the payment without leaving Cadence Calendar’s payment flow until PayPal finishes checkout

After PayPal confirms the payment, Cadence Calendar marks the invoice as paid and records the payment in the account history.

How PayPal is used for family account payments

Families can also use PayPal on the family account payment page when it is available.

On that page:

• the family enters the amount to pay
• PayPal appears as a payment option when the connection is active
• the payment is recorded as an account transaction after PayPal confirms it

What happens after a successful payment

After PayPal confirms payment:

• the invoice balance is updated, if the payment came from an invoice link
• the account transaction is saved, if the payment came from the family account payment page
• the related payment history updates in Cadence Calendar

How disconnecting PayPal works

If you disconnect PayPal:

• future invoices stop showing PayPal as a payment option
• the family account payment page stops showing PayPal
• you can reconnect later from the same page

What to check if PayPal does not appear

If PayPal is missing, check these first:

• PayPal is connected in Cadence Calendar
• the PayPal account information finished saving
• the page you opened supports online payments
• the payment is not an appointment booking, since appointment payments use Stripe

Related pages

• Connect to Stripe
• How families pay online
• Create an invoice